Shipping policy

At Sublime we strive to ensure your order reaches you quickly and safely. Please review the details below:

Processing Time

  • Orders are processed within 3–5 business days after payment is received.
  • You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (U.S.)

  • Standard shipping typically takes 3–7 business days depending on your location.
  • Expedited shipping options may be available at checkout.

International Shipping

  • We currently ship internationally to Canada.
  • Delivery typically takes 7–14 business days, depending on location and customs clearance.
  • Canadian customers are responsible for any customs duties, taxes, or import fees.

Order Issues

  • Sublime is not responsible for packages that are lost, stolen, delayed, or damaged in transit.
  • If you encounter an issue, please contact the carrier directly using the tracking information provided.

Shipping Address

  • Please ensure your shipping details are accurate before completing checkout, as we are unable to modify orders once placed.