Shipping policy
At Sublime we strive to ensure your order reaches you quickly and safely. Please review the details below:
Processing Time
- Orders are processed within 3–5 business days after payment is received.
- You will receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (U.S.)
- Standard shipping typically takes 3–7 business days depending on your location.
- Expedited shipping options may be available at checkout.
International Shipping
- We currently ship internationally to Canada.
- Delivery typically takes 7–14 business days, depending on location and customs clearance.
- Canadian customers are responsible for any customs duties, taxes, or import fees.
Order Issues
- Sublime is not responsible for packages that are lost, stolen, delayed, or damaged in transit.
- If you encounter an issue, please contact the carrier directly using the tracking information provided.
Shipping Address
- Please ensure your shipping details are accurate before completing checkout, as we are unable to modify orders once placed.